Privacy Policy

Last modified: 15 September, 2023

WATSCHNBAM OÜ operates the https://www.tiimiüritus.ee website (hereinafter "Service").

This page explains how WATSCHNBAM OÜ collects, stores, uses and discloses personal data in connection with the use of tiimiüritus.ee.

We use your information to run and improve the Service. By using the Service, you agree that your information will be collected in accordance with this Privacy Policy.

Data Collection and Use

We collect a variety of data to improve the quality of our service.

Types of data collected

Personal information

While using the Service, you may be asked for personal information that can be used to contact you or identify you. The user may be asked to provide the following information when using the Service:

• Email Address
• First and Last Name
• Phone Number
• Address
• Cookies and Usage Information

Usage data

We may collect information about how you use the Service. Usage data includes your

• computer's IP address,
• location,
• browser type,
• browser version,
• Service Pages you visited,
• the time of your visit,
• the duration of your visit,
• device identifiers, and other diagnostic information.

Cookie information

We use cookies to monitor the use of our services and to store data.

Cookies are small files that can contain unique identifiers. Cookies are sent to your browser from a website and stored on your device.

You can set your browser to disable cookies. Disabling cookies may not allow you to fully use the Service.

Cookie types

Necessary cookies - These cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. Fox example we use cookies to store your cookie preferences and to authenticate you in case you have sent a query to one of our Service Providers.

Analytics cookies - These cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.

Marketing cookies - We use marketing cookies to allow us to serve ads of our Service more effectively. They may be used to learn about your preferences and show relevant ads to you based on those preferences.

Web Beacons

Webpages and HTML emails may contain a small snippet of code called a web beacon. In their simplest form, web beacons allow a website to transfer or collect information through a graphic image request. Websites may use web beacons and cookies for many purposes, including site usage analytics, advertising auditing and reporting, and content and advertising personalisation.

We may use Web Beacons to see if our webpages or e-mails we send have been opened or interacted with.

Use of Data

We will use the information we collect to:

• To provide and maintain the Service
• Notifying you of service changes
• To provide customer support
• For analysis to improve Service Quality
• To monitor service usage
• To identify, prevent, and fix technical issues

Data sharing

Offering the Service

When you send a query to a Service Provider using our platform, we share your e-mail address, telephone number and the contents of your query with the Service Provider to facilitate communication between the Customer and the Service Provider.

Legal Obligations

We may share your personal information as needed:

• Due to legal obligation
• To protect the rights and property of WATSCHNBAM OÜ
• To prevent or investigate potential abuse
• To protect the safety of the public or users of the Service
• To protect against legal liability

Data security

We implement appropriate data collection, storage and processing practices and security measures to protect personal information and other data stored on our Service from unauthorized access, alteration, disclosure or destruction.

Service Providers

We may employ third party companies or individuals to facilitate the provision of the Service, to provide the Service on our behalf, to provide services related to the Service, or to help us analyze how the Service is used.

These third parties have access to your data only for the purpose of performing these tasks and are prohibited from disclosing the data or using the data for any other purpose.

Analysis

We use third party services to monitor and analyze your use of the Service.

• Google Analytics

  Google Analytics is a service provided by Google that monitors website usage. Google uses the information we collect to monitor your use of the Service. This information is shared with other Google services. Google may use the information we collect in our ad network.

  For more information, read the Google Privacy Policy page: https://policies.google.com/privacy?hl=en

• Cloudflare Web Analytics

  Cloudflare Web Analytics is a service provided by Cloudflare that monitors website usage. Cloudflare uses the information we collect to monitor your use of the Service.

  For more information, read the Cloudflare Privacy Policy page: https://www.cloudflare.com/privacypolicy/

• Google Ads

  We use Google Ads to understand which of our ads are most effective, to improve the quality of our ads, and to target ads to people who are most likely to be interested in them. Google Ads uses cookies. These cookies might be used to show ads for our Services on other websites.

  For more information, read the Google Privacy Policy page: https://policies.google.com/privacy?hl=en

• Meta Pixel

  We use Meta Pixel to track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads. Meta Pixel uses cookies.

  For more information, read the Facebook Privacy Policy page: https://www.facebook.com/privacy/policy

• Hotjar

  We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

  For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

E-mail

We use third party services to send you transactional and marketing e-mails.

• Sendgrid

  We use Sendgrid to send you transactional e-mails such as query confirmation e-mails, notifications about new messages and feedback requests.

• Mailchimp

  We use Mailchimp to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You if you have joined our mailing list. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

Other

• Google Maps

  We use Google Maps to show locations of our service providers on our website. Google Maps uses cookies.

  For more information, read the Google Privacy Policy page: https://policies.google.com/privacy?hl=en

• Google Tag Manager

  We use Google Tag Manager to manage tags on our website. Tags are small code elements that are used to measure traffic and visitor behavior, to understand the impact of online advertising and social channels, to use remarketing and targeting, and to test and optimize our website. Google Tag Manager itself does not collect any personal data. The tool triggers other tags, which in turn may collect data.

  For more information, read the Google Privacy Policy page: https://policies.google.com/privacy?hl=en

• Google reCaptcha

  We use Google reCaptcha to prevent spam and abuse on our website. Google reCaptcha is a service that helps us determine whether a user is a human or a spambot. Google reCaptcha uses cookies and other data such as time spent on page and mouse movements to determine whether a user is a human or a spambot.

  For more information, read the Google Privacy Policy page: https://policies.google.com/privacy?hl=en

• Hotjar

  We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

  For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Links to other websites

Our Service may contain links to third party sites.

We encourage you to carefully review our third-party privacy policies.

We are not responsible for the privacy policies or practices of third parties.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

• Consent: You have given Your consent for processing Personal Data for one or more specific purposes.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

• Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
• Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
• Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
• Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
• Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
• Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Privacy Policy Changes

The service's privacy policy may change from time to time. Changes will be posted to this page.

Changes to this Privacy Policy will be considered effective if posted on this page.

Contact

If you have any questions about this privacy policy, please contact us

• by email: tiim@tiimiuritus.ee